Your saltwater conversion kits or accessories are shipped directly to your door from the manufacturer. All products and parts are shipping within 1-2 business days.
Your saltwater conversion order will be delivered by UPS, Fedex or Sameday Courier. You will be provided with a tracking number assigned to your order. This will be sent to the email address you provide to us when placing your order. If you do not receive this email, please check your junk mail folder. Once your order has been shipped, please discuss delivery arrangements with the carrier directly, as it is no longer in our hands.
If you wish to cancel your order prior to shipment, a $20.00 cancellation fee will apply.
We want to make sure you are satisfied. If you receive a product that is damaged or in some way defective, please contact us at within 48 hours of receipt to request an exchange authorization number (“RGA”).
VERY IMPORTANT: exchanges will be accepted only with this authorization number. The product must be in its original condition and remain unused. No shipping charges will be refunded.